Effective 27 December 2025
Terms of Service
These Terms govern access to Intellium IT products, pilot programs, prototypes, and professional services worldwide.
1. Acceptance of Terms
By accessing any Intellium IT solution, prototype, or consultation deliverable, you acknowledge that you are legally capable of entering into binding agreements and agree to comply with these Terms as well as applicable international regulations, including but not limited to EU, UK, Swiss, Canadian, and US federal and state requirements.
2. Services and Deliverables
We provide strategic advisory, AI/GenAI implementations, automation solutions, and related support. Service scopes, timelines, and fees are defined in individual Statements of Work (SOWs). Any change requests must be mutually documented.
3. Client Responsibilities
Clients warrant that all data, prompts, training sets, and system credentials shared with Intellium IT have been lawfully obtained and may be processed under relevant privacy, export-control, and industry regulations. Clients must notify us immediately about suspected misuse of access credentials.
4. Compliance and Data Protection
Both parties agree to comply with globally applicable privacy laws including GDPR, UK GDPR, LGPD, CCPA/CPRA, PIPEDA, and any local data residency mandates. Where data processing occurs, a Data Processing Agreement (DPA) will govern roles, lawful bases, security safeguards, data-subject requests, and cross-border transfer mechanisms (e.g., EU Standard Contractual Clauses).
5. Intellectual Property
Unless specified otherwise in an SOW, pre-existing IP of either party remains exclusively owned by that party. Custom deliverables are assigned to the client upon full payment, while Intellium IT retains the right to reuse generalized know-how, frameworks, and non-client-specific accelerators.
6. Confidentiality
Confidential information disclosed in connection with the services must be protected using industry-standard safeguards and may not be shared with third parties without prior written consent, except where disclosure is legally required.
7. Warranties and Disclaimers
Services are provided on a commercially reasonable basis. Intellium IT does not warrant uninterrupted or error-free operation of AI models or third-party platforms. To the maximum extent permitted by law, we disclaim implied warranties of merchantability and fitness for a particular purpose.
8. Limitation of Liability
Aggregate liability arising out of any SOW is limited to the fees paid for the specific services giving rise to the claim. Neither party is liable for indirect, consequential, exemplary, or punitive damages except in cases of gross negligence, willful misconduct, or infringement of IP rights.
9. Export and Sanctions Controls
Clients represent that they are not sanctioned individuals or entities and will not export or re-export deliverables contrary to U.S., EU, UK, or UN sanctions regimes.
10. Governing Law and Dispute Resolution
Disputes first undergo good-faith negotiation. If unresolved within 30 days, parties may pursue arbitration or litigation in the mutually agreed venue specified in the applicable SOW, without limiting the ability to seek injunctive relief.
11. Updates to These Terms
We may update these Terms to reflect legal, security, or service changes. Material updates will be announced on this page with a revised effective date. Continued use of our services after an update constitutes acceptance.
International Compliance
Intellium IT maintains security controls aligned with ISO/IEC 27001 practices, conducts vendor diligence, and offers lawful data transfer mechanisms, including SCCs and UK IDTAs, to satisfy cross-border requirements.
- Supports data-subject rights within statutory windows (usually 30 days).
- Implements privacy-by-design reviews for AI model training and deployment.
- Provides incident notification within 72 hours of verifying a reportable breach.